Amaroq Posted June 6, 2010 Report Share Posted June 6, 2010 Pardon the inflammatory thread title and subtitle, but I'm sure I'm not the only one who's noticed that this site regularly goes down with database connection errors now. I'm sure the admin can see the error logs, but I'll say it here: The errors that the chat shows when trying to load it during this "down time" always has something to do with there being more database connections than the maximum allowed. This issue didn't start happening until the site got moved to the server it's currently on, and I know several other members are also frustrated over this regularly occurring erroneous downtime. Quote Link to comment Share on other sites More sharing options...
Prometheus98876 Posted June 6, 2010 Report Share Posted June 6, 2010 Yeah I am regulary annoyed by this. And I mean regulary, as it happens seemingly every day about the same times. Looks to me as though the wrong decision was made as to where to rehost this this site... Quote Link to comment Share on other sites More sharing options...
softwareNerd Posted June 6, 2010 Report Share Posted June 6, 2010 I don't think GC had any option but to get off the old server, but that's besides the point... I didn't realize it was that bad. Will look into it. Quote Link to comment Share on other sites More sharing options...
brian0918 Posted June 6, 2010 Report Share Posted June 6, 2010 Matt Yucha of the Ohio Objectivist Society is probably still willing to offer up the resources, if necessary. Quote Link to comment Share on other sites More sharing options...
softwareNerd Posted June 6, 2010 Report Share Posted June 6, 2010 One question: do you guys see this mostly when you're using chat? Quote Link to comment Share on other sites More sharing options...
brian0918 Posted June 6, 2010 Report Share Posted June 6, 2010 I've been on the forum several times a day these last few weeks, and no errors here. I haven't been in the chat. Quote Link to comment Share on other sites More sharing options...
Maximus Posted June 6, 2010 Report Share Posted June 6, 2010 I've been on the forum several times a day these last few weeks, and no errors here. I haven't been in the chat. Same here. Must be a problem with the chat. Quote Link to comment Share on other sites More sharing options...
softwareNerd Posted June 6, 2010 Report Share Posted June 6, 2010 Same here. Must be a problem with the chat.Okay, that makes sense and it is good to know. Forum users probably do not notice because the odd connection that experiences a wait is probably tried again, and they just see a delayed response. However, chat constantly checks for new messages every second or two, so they are more likely to get timed out. Anyhow, hoping that is the issue, I've made a change to chat that should keep it a little more independent of the forum usage. Dwayne, Amaroq... if the problem persists please update this thread. Quote Link to comment Share on other sites More sharing options...
Iudicious Posted June 6, 2010 Report Share Posted June 6, 2010 I've never seen this problem in chat, actually. o.o Or anywhere, for that matter. But I have a pretty regular time of going on chat. For example, I'm usually not on anywhere around 8 AM to 12 PM my time, and usually later. So I may be missing it. Quote Link to comment Share on other sites More sharing options...
CapitalistSwine Posted June 6, 2010 Report Share Posted June 6, 2010 yeah you are missing it Iudicious, I am in chat fairly frequently and I had been getting kicked due to timeouts fairly regularly, sometimes quite regularly on certain days and never had a problem before. However, I have not tried chat since Snerds change so I can't speak in that regard at the moment. Quote Link to comment Share on other sites More sharing options...
Prometheus98876 Posted June 6, 2010 Report Share Posted June 6, 2010 Dwayne, Amaroq... if the problem persists please update this thread. Will do, but lets hope it is somewhat improved now. It is just a shame that the chat does not seem all that well coded, though if this issue was resolved somehow it would work fairly well for the most part anyway. Quote Link to comment Share on other sites More sharing options...
CapitalistSwine Posted June 6, 2010 Report Share Posted June 6, 2010 I have noticed that, while not myself, a good number of other frequent chatroomers (NickS and like 3 others) were timing out frequently earlier today so this problem may still be present to some degree. Quote Link to comment Share on other sites More sharing options...
Amaroq Posted June 7, 2010 Author Report Share Posted June 7, 2010 I always encountered the problem while chatting late at night (my time). The chat would appear to lose connection, and at first, reloading it simply caused it to try for a long time to load, with nothing actually happening. And then stopping and trying to reload it again would bring about those errors. At the same time, the forum would also go down with the Joomla logo saying that the site can't connect to the database. So the problem always happened to me while I was using the chat, but it affected both the chat and the forum. It would always be a half hour to an hour or so before the chat and forum would be back up again. I'll be on the lookout as you asked, sNerd, and I'll update if I see the problem again. Quote Link to comment Share on other sites More sharing options...
Iudicious Posted June 7, 2010 Report Share Posted June 7, 2010 Actually, now that I think about it, it does happen, but not so frequently that it's a nuisance (a simple reload of the page fixes the problem.) I think the problem may be more with the chat than the server, because I haven't run into any major crashes or anything. Quote Link to comment Share on other sites More sharing options...
chuff Posted June 7, 2010 Report Share Posted June 7, 2010 Yeah I am regulary annoyed by this. And I mean regulary, as it happens seemingly every day about the same times. For me it happens at 5:00am every morning. Quote Link to comment Share on other sites More sharing options...
Tensorman Posted June 7, 2010 Report Share Posted June 7, 2010 I don't use the chat function, but the forum was unreachable for some time (some database error), it's now just back when I write this. Quote Link to comment Share on other sites More sharing options...
2046 Posted June 7, 2010 Report Share Posted June 7, 2010 Yeah I can confirm it happened at about 4:45 AM EDT and I wasn't using chat function. Quote Link to comment Share on other sites More sharing options...
softwareNerd Posted June 7, 2010 Report Share Posted June 7, 2010 Thanks for the fresh reports. Since many more people are reporting that this happens at a particular time [around 5am EST], that gives a slightly different complexion to it. Quote Link to comment Share on other sites More sharing options...
CapitalistSwine Posted June 7, 2010 Report Share Posted June 7, 2010 (edited) Time permitting you might want to just hang out in the chatroom for a bit in the evening (when most people are on). As far as I am aware there is not a time correlation to this, and this is merely coincidental. I see people getting randomly kicked out/having problems throughout the day in the chartroom, anywhere from 12pm to 12am, which had also been my experience from time to time when I have had the problem. However for me its usually weeks before it happens again, it is much more frequent for others, sometimes on a daily basis at seemingly random times. Edited June 7, 2010 by CapitalistSwine Quote Link to comment Share on other sites More sharing options...
Amaroq Posted June 7, 2010 Author Report Share Posted June 7, 2010 I think people have always had problems with getting kicked randomly from the chat, even on the old server. The issue I've raised in this thread is the whole chat and website going down at the same time due to that database error. If people randomly lose the connection but others are able to stay in the chat, that's probably just that the chat sucks. xD Quote Link to comment Share on other sites More sharing options...
Iudicious Posted June 8, 2010 Report Share Posted June 8, 2010 (edited) (23:49:51) ChatBot: knast[Away] has been logged out (Timeout). (23:49:51) ChatBot: ttime[Away] has been logged out (Timeout). (23:49:51) ChatBot: Q.E.D. has been logged out (Timeout). (23:49:51) ChatBot: Mikee has been logged out (Timeout). That happened at 11:50 PM, Eastern time (I'm in Florida.) I was also disconnected, but it doesn't show your own timeout. Edit: I mention this because I've never seen that many people kicked all at once, and it seemed relevant to the server problems. Edited June 8, 2010 by Iudicious Quote Link to comment Share on other sites More sharing options...
softwareNerd Posted June 14, 2010 Report Share Posted June 14, 2010 Turns out that a daily back-up is responsible for the daily freezing of the site. The company that hosts our website has said that this is something they introduced recently and they're still working on getting the backup to be less intrusive with the running web-sites. Stay tuned for more info. Quote Link to comment Share on other sites More sharing options...
RationalBiker Posted June 14, 2010 Report Share Posted June 14, 2010 Yeah I can confirm it happened at about 4:45 AM EDT and I wasn't using chat function. Same here. I get something called an "IPS Driver Error" about that time. Must be the backups sNerd mentioned. Quote Link to comment Share on other sites More sharing options...
DavidV Posted July 2, 2010 Report Share Posted July 2, 2010 I made some additional tweaks to the forum earlier this week. I am curious whether anyone notices a performance improvement. Quote Link to comment Share on other sites More sharing options...
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