Richard Blank

Elysium, Thanks for the reply and interest. I have not done a government contract as of yet. I would be open to discuss the opportunity. In regards to human resources, I own a call center and have sold my soul to finding the best people. For myself, and when clients need my assistance. That is a different game. Richard

volco, Good question and just as bad. Amazing how much time and money is spent to hire and train a call center agent. Then, sometimes they will leave for another center and take all of my experience with them. Still, my attrition rate is under 5% which I consider is pretty good. Richard

volco, Thanks for the reply. Nice to meet you. People can be inspiring when given the chance. Richard .

My suggestion would be to throw a rhetorical question back at them. I like to tell my agents that "strangers are friends that you have not met yet". With a positive and non threatening attitude, phone calls can produce clients. Finally, I believe that females are much better on the phone than males, period. I am sure you didn't do too bad...

John McVey, You must have some interesting stories. B2B is common, but entering people's homes is a different type of adventure. Seanjos, Thanks for the welcome and support. Everyone has to do something these days to earn a living. The goal is to do it the best.

gags, Good morning. You have asked a good question. Costa Rica is one of the safest places to be in Central America. A very stable and democratic government hat just passed CAFTA. Expect major growth and investment in the years to come. Hopefully, you can come and visit one day. I may have some good suggestions for you. Richard .

funandlearning, Thanks for taking the time to reply. I can understand your point, yet this is a great topic where many have objected. I guess I was interested in opinions and good rhetoric. JMeganSnow, Nice to meet you. Nobody here wants to speak with a telemarketer around 6PM during dinner. Richard

http://www.costaricascallcenter.com Costa Rica’s Call Center (CCC) is a state of the art outsourcing company located in the Central American country of Costa Rica. Our focus is to personally offer key telemarketing services to small and medium sized companies looking for a proven method of expanding their business. Costa Rica’s Call Center gives any company a competitive advantage by providing our clients more than twice the number of highly trained and educated bilingual staff for the same price as they would pay within their local area. In addition, Costa Rica’s Call Center stays focused on managing no more than a hundred seat call center, one campaign at a time, in order to properly control quality, performance and positive employee morale.Once capacity is reached, another call center will be created in order to keep our results and expectations consistently high. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica. At the beginning of the decade, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past nine years. In addition, Mr. Blank has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation. In anticipation of CAFTA, Mr. Blank became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Selway Global Communications, Tempe, Arizona to expand Costa Rica’s international telecommunications and business appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.

After reading a few threads,I wanted to introduce myself to this community and look forward to sharing ideas with other forum members. Refreshing to see many good ideas. Best regards, Richard .