I just watched an ex-IRS agent talk for an hour on C-SPAN’s booknotes program. I felt simultaneous pity and loathing for the poor slob (but mostly loathing).
He’s written a book subtitled “Confessions of a Tax Collector”, and though I’m not going to buy it because I would hate to give him any money, it sounds like it’s full of enlightening insights.
He was 28 when he first took the job, after having failed at all other careers he attempted (gasp! big surprise). He was a self-described “artsy-type”, who wouldn’t have known a balance sheet if he’d seen one. He admitted to knowing next to nothing about the history/origins of the 16th Amendment (another big surprise). He said he just did his job without questioning things because he didn’t want to lose it.
He admitted that he grew to like the job because of the power and control, which made him feel competent. His mentor/boss once told him the IRS gave them “H-Bombs to take out molehills”. His boss also taught him that it was not his job to help people, it was his job to “feed the beast”, pointing to an image of the U.S. Treasury as he said so. He was advised to “leave work at the office”, otherwise he would go insane (an implicit nod of acknowledgement there to the unconscionable nature of their work).
He eventually learned that he had to treat the more pathetic of his victims differently than he normally would “as a human being”. An implicit acknowledgement there of the inhuman nature of the work. To his slight credit, he did seem to be explicitly aware, after having worked there for 12 years, that the sense of efficacy and competence he achieved through this work was due mostly to the fact that he had the power of gov’t force backing him up. Kind of hard to feel ineffective when you have H-bombs to take out molehills, eh?
He said the IRS categorizes delinquent tax-payers into three categories: will pay, can’t pay, and won’t pay. He referred to the last as the “red meat” of his job. Isn’t that pleasant.
Get this: he said he had “the time of his life” taking on tax protestors, those who openly refuse to pay, and who challenge the gov’t to “come get it”. Why did he have no pangs of conscience where these folks were concerned? Because when dealing with them, he felt he had the “moral high-ground”. (!!!) One time he said he actually felt a “rush of adrenaline” when seizing a man’s $20,000 cherry-red corvette.
He actually compared the IRS to The Sopranos, but quickly added, “Not that the IRS is the mob or anything”, he just meant the way it’s such a close-knit “family” type of unit, a closed culture. Well, except for how even “your own co-workers will stab you in the back”. Actually, sounds more and more like the Sopranos the more he reveals.
And the crowning tidbit of insight: his mentor/boss once explained to him the “secret of the job” - “Figure out what they love and what they fear, and either take what they love or exploit what they fear.” Disgusting.
The only good news revealed in this interview was that (according to this guy, and how could you trust him?) ever since the something-or-other Act of 1998 was passed, seizures of any type have gone down dramatically, and there are now only 3000 tax-collectors for the entire nation (those are the ones who actually confront people and work out payments, seize things, etc.).
The pity I feel for him is due to the fact that he is a “typical” man. He has never learned how to look at reality objectively, in a comprehensive, principled manner, and so is incapable/unwilling to explicitly recognize the contradictions in his thoughts and actions (which lead to his anxiety and unpleasant emotions). It was interesting how, throughout his interview, he mixed in observations about himself and his job. At the end, he explained the book as an attempt to sort out the experience, to see what it had meant and what he had learned from it. He said he started out “wide-eyed and naive”, and ended up “numb”, after a middle stage of “cold, hard, and cynical”. When he got numb, he figured that was the time to get out. And that is precisely what such “work” will do to a person - numb their consciousness.
And when I think that incomplete children like that are given such power to influence the lives of so many of us, I shudder with revulsion and anger. It’s so wrong.